Frequently Asked Questions

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What days do you pick up & deliver?
Everyday with free next day delivery.

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How does pay per bag work?

The price per bag is $29.95. A bag is equal to a13 gallon standard kitchen bag or 22" x 28" fabric bag, which is approximately 2 loads of laundry. If your bag’s bigger, there will be a charge of $2.20 per pound.

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Do I have to be home for pick up or delivery?
No, you do not need to be home. Leave your laundry bags by the front door and our team will come by to pick it up. We'll send you a text so you'll know when it has been picked up and delivered.

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What detergents do we use?

We use premium commercial-grade detergent and Bounce dryer sheets for every load. However, you can request Tide, Clorox bleach, Oxi Clean, or Free & Clear as alternatives or add-ons.

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How can I add special instructions to my order?
There is a text box where you can include any special comments on your order. We encourage you to use this section to include any information on stains or special requests for certain garments.

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How am I billed when I schedule an order?
Like other online services, we require a credit card when you place your order. However, you won’t be charged until your laundry is completed.

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